![]() Read this article to know the strategies that you can apply to resolve the issue. It finally leads to a communication error because the computer looks at its memory data cache but communicate with the printer on a different IP address. If your router has DHCP, it gives a new IP address when you turn on your printer. It mostly happens due to internet connectivity issues. "Often while working with the printer, HP users come across HP scanner communication cannot be established error. You may also want review troubleshooting advised by an HP Support Agent in this post with the same issue:įor others visiting this post, here is what an HP Support document describes as a key cause of the scanner error: Here is the link for the recommended CCleaner: Since your system may be infected by malware, etc., I would use multiple applications for cleaning the system such as: what advises: running cccleaner to clean the registry.One source says you may also consider updating the firmware for the router. what Repairatrooper recommends: updating the firmware.However, I see that your steps do not include: ![]() You have indeed done a lot of troubleshooting and you have received very helpful input from the other IT Pros. Hello I regret that the scanning functionality suddenly stopped working. ![]()
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